It takes a special blend of skills within an agency environment to inspire and manage others to deliver great work.
CCMP is designed to help you advance your performance management skills to be the kind of manager that others enthusiastically line-up to work for. The CCMP program is uniquely designed for direct application within agency settings. The program is a skills certification with hands-on learning experience to access deeper understanding of your own unique management strengths. You will build the ability to apply a more mindful approach in engaging, communicating and managing your direct reports to higher levels of performance.
NEXT PROGRAM: April 06– May 25, 2015
DURATION: 8 sessions (Monday evenings and 1 Saturday workshop)
Program Structure & Features:
- 8 sessions including 7 evenings (Monday 6:00pm-9:00pm). and 1 full day workshop (Saturday 9:30am-4:30pm).
- Develop a personalized management plan to build practical 'work-ready' application.
- Gain experience in trying out new techniques supported by an assigned program advisor.
- Gain deeper self-knowledge with two online style assessments.
(subject to change):
MODULE ONE – PERFORMANCE ALCHEMY – Self Management & Planning
DATES: 3 evenings (Apr 06/13/20)
FOCUS: This module establishes a context for managing others by focusing on understanding your own ways of operating and motivating others.
SKILLS & LEARNING:
- Examine the roots of management performance – moving from the "ME to WE" in an agency culture.
- Build self-awareness using strengths finding and behavioural style assessments.
- Learn approaches for engaging others. Balancing a drive for results with a relationship focus.
- Establish the foundation for a more effective mindful management approach.
- Shape a personal plan for performance management success.
MODULE TWO – PERFORMANCE DYNAMIC – Turning challenge into opportunity.
DATES: 2 evenings, 1 Saturday (Apr 27/May 02/04)
FOCUS: This module explores performance techniques and builds skills in setting expectations, building trust, negotiating outcomes and providing effective feedback.
SKILLS & LEARNING:
- Techniques to assess elements that help and hinder interaction and collaboration.
- Learn how to make more effective choices in shaping our perception of a situation and negotiating better outcomes with others.
- Examine elements of power and how to create an effective performance climate.
- Transform the need to give and receive feedback into a regular and welcome practice.
MODULE THREE – PERFORMANCE REALITY – Planning action and measuring success.
DATES: 2 evenings (May 11/25)
FOCUS: This module is about planning and implementing your own team development plan of action.
SKILLS & LEARNING:
- Build capacity to deliver results by seeing what has to be in place to succeed.
- Shape personalized "measures of success" for meaningful performance outcomes.
- Work through a specific management situation supported by a program advisor.
- Create a portable plan to continue building performance development skills.
Course Expectations and Guidelines:
- Ideal candidates are team managers (across all disciplines) who have recently taken on greater responsibility for direct-report development.
- This program is best suited to those who have advanced beyond the purely technical requirements of managing business and project execution and are now interested in building leadership skills in performance management of direct reports and teams.
- Please note: CCMP is a foundational program focused on building internal team performance skills. It is not intended to provide technical skills or directly address client relationship or account related performance.
(subject to change):
Jeff Plotnikoff, organizational performance consultant, JeffCo.
Jeff is addicted to communicating, growing, inspiring and exciting people. His extensive advertising agency experience ranges from HR roles within large multinationals like TBWA to various smaller boutique agencies, as well as coaching, consulting and everything in between. Most recently, Jeff was Director of HR for Armstrong Partnership, where he developed and delivered an impressive roster of training specifically designed to support the organization’s creative and people management challenges. He is currently applying his considerable skill in organizational creative consulting at Combustion (thinkcombustion.com).
Chris Irwin, lead consultant, Measure of Success Inc.
Chris helps organizations align the performance they want with the measures and metrics they use. He is also on faculty at the Schulich School of Business, where he teaches MBA-level negotiations and stakeholder management. He brings his insights into collaboration as a trainer with industry associations, as well as through his work with The Mind Gym. Chris has an MBA (Schulich, 2006) and a BCom (McGill, 1994).
Megan Mitchell, founder, Mitchell Consulting
Megan is an educator, author and consultant. She is the Program Director for Strategic Leadership & Innovation Management at Schulich Executive Education Centre at York University, a Principal in Fully Alive @ Work, and the founder of Mitchell Consulting. With 20 years of experience in corporate 100 companies, she believes there is a strong correlation between leadership, engagement, creativity and performance that must be honoured for personal and professional success. She is passionate about facilitating effective change in a positive and energetic way.
Hélène Egan, faculty - Box of Crayons
Hélène is a Certified Professional Co-Active Coach (CTI) with over 15 years experience in the world of Adult Education. Her clients have included Pharma, Financial Services, Manufacturing, Retail, Insurance, and Government. Hélène’s work takes her across Canada and internationally. She is proud to facilitate and coach in French and English. Hélène is the founder of Voila Coaching and loves to share her love of learning and discovery with her clients.
Suzanne Filiatrault, talent developer, Institute of Communication Agencies
Suzanne is a leader of learning and development in the agency world. She has an eye for great facilitation and a passion for helping people learn, grow and reach their full potential. She currently oversees the skill-certification programming at ICA and has helped hundreds of people in the industry build their skills in creative solution design and delivery. Her extensive marketing and advertising career has helped her shape perspective on what it takes to be great in the communications and advertising profession. She holds a Masters in Adult Education (UofT) and a BCom (Queen’s), is a certified facilitator of the Creative Problem Solving process (CPS), and is also certified in the FourSight Innovation Profile and Extended DISC behavioural style indicator.
Location: ICA Executive Education Centre, 2300 Yonge St. (Yonge/Eglinton), 30th floor
For more information, contact:
ICA Talent Development Office
By email or by phone at (416) 482-1396 Ext. 227